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Wine Service
  • Classroom Cost: $450.00

Course Details

Duration: 12 – 15 hours of training.
Includes: Multimedia presentations, Educational supporting material, Wines for the demonstrations and tastings, Diploma.
Course Time: 09:00 AM To 04:00 PM
Language: English
Course Date(s): Classroom Date(s)
25 Mar, 2019 to 26 Mar, 2019
Exam Date: Exam Date will appear based on course selected date
Exam Location: Exam Location will appear based on course selected date

Staff Training

Diners appreciate expert knowledge and advice. Staff are buoyed up by the self-confidence that knowledge brings. As an Approved Programme Provider for the Wine & Spirit Education Trust, We run courses up to and including Level 3. We also develop bespoke training courses from which both staff and business benefit.

Wine lists The 'gastro revolution' shows no sign of abating and restaurant menus are falling over themselves in a bid to advertise the quality of their food, from the provenance of the ingredients to the new-fangled culinary contraption used in its preparation. Wine lists are trying to keep up with the pace, but many are lagging behind like dim-witted country cousins. We will put together a wine list that shows that your restaurant cares as much about its wines as it does about the type of heritage cucumbers used in the sauce gribiche.

Goals & Objectives

  • Provide a estate-of-the-art training program for all personnel dealing with wines, from the purchase process, to the service of wine and other drinks, to customer service.
  • Improve the service of wine in restaurants, hotels, wine-bars and retail stores.
  • Train your staff on how to design effective wine lists, cellars, wine by the glass programs and wine related events.
  • Increase sales of wine in the mentioned outlets. Improve revenue obtained from the wine department of restaurants, hotels and F&B outlets.


Confident staff will up-sell wines and increase your profit margins

  • Motivated staff provide a great customer experience leading to repeat business from customers and boosting those all important Trip Advisor comments
  • Official qualification offers credibility and improves the reputation of your establishment
  • Courses arranged to suit the need of the business
  • Enjoy Discovering Wine work with the business using your wine lists, wines and food keeping costs to a minimum
  • Enjoy Discovering Wine deal with all administration and paperwork, very little effort for the business to arrange the WSET in-house training
  • Enjoy Discovering Wine can supply the wines if preferred
  • Investing in training increases staff retention

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